"Staff is knowledgeable and patient. These guys love what they do and it shows."
"Staff was a great help and they are always eager to assist with any question. Love this store."
"Customer service at the Orange Park, Florida store is very good! Bobby's product knowledge is the best. I'll be back"
"Open house like, no pressure in trying to sell u something. It know about all the products, and what is best for what u are looki g for, also very friendly. Just wish I can take my business there for motor cycle servicing. It would be nice to make it a one time stop. Instead of buy part here get fixed there. Just a suggestion."
"very welcoming employees i thank you i would shop there again"
"Thanks for the great assistance in my purchase"
"Awsome products,great service,knowledgeable people!!!!
Enough said."
"They are always good and professional when I have going there that's why I keep going there."
"I live about fifty miles away and had no idea this store existed. A group of us went for a breakfast ride near this location. I stopped in to check out the store and was very impressed with the selection of many items. I purchased a new pair of riding gloves. Great experience."
"I went in to buy a helmet store Clark wasn't interested in helping me in the fitting of my helmet I told him I wasn't sure about what size helmet I needed to buy he said if it fits in your head it's okay it will get loose if it's tight so you can go ahead and buy anyone you want Riding home the helmet had the same Whistling sound my old helmet hard why I was replacing it because of his behavior I didn't even go back to the store I just trow down the helmet"
"Service was slow had to wait quite a while at counter before anyone acknowledged me."
"Great people friendly and helpful "
"I bought some clothing, size was close if you're fit, I'm not. Exchanged with no issue.
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"Staff is knowledgeable and patient. These guys love what they do and it shows."
"Pop in and pop out, Cycle Gear always has what you need.."
"Great prices! Staff was great in helping get the most for my $$. Just wish I had a large enough bank account to buy all that I wanted."
A rep from Cycle Gear, Orange Park, , , has responded:
“BiLT offers a 5 year warranty, If your helmet is making noise we can see about replacing this under the warranty. Just visit the store and they will be glad to help you out. Ride Safe. ”